Students on the “ADE + Computing” double degree course at ETSINF-UPV visit EDICOM. The dual qualification in Business Administration and Management + Computer Engineering is offered at the Senior Technical School of Computer Engineering (ETSINF) of the Polytechnic University of Valencia (UPV).
During the visit, the students got to know what the company does, how it works and how it is organized. With the help of some EDICOM colleagues, they discovered how they go about their daily work and which methodologies they follow to be efficient. In addition, the company informed attendees about the kind of professional profiles it is looking for and the job opportunities at the firm.
Getting to know EDICOM work areas: Quality, Support, UHC 24×7 and Development
In the Quality Area, María Mares explained how those responsible for the design part monitor the user experience and improve it so that the products are easy to use and understand. For their part, the testing managers detect errors in the applications developed before they reach production.
Luz Ortega and Giulia Merluzzi from the Support Area highlighted the direct contact they have with customers and the resolving capacity of employees. Likewise, they emphasised the need for technical training and knowledge of languages to deal with incidents.
In turn, Rubén Madrona and Marta García from the 24×7 UHC described how they monitor all the services so that they work smoothly. This way, they detect any issues as soon as possible, so as to resolve them with minimal impact. They also explained how they develop applications according to the customers’ needs.
Antonio Poveda, Marta Moya and Marta Pérez from the Development Area showed how they create and maintain products and specifications. They also outlined how they organize themselves using SCRUM methodology, which allows them to plan, move forward and transfer knowledge among colleagues in a simple way. Finally, they demonstrated the technologies they use in development.
Getting to know EDICOM work areas:Consulting, International, Commercial, Marketing, Administration and Systems
In the Consulting Area, Xavi Ribera highlighted how they work in small teams that also work with agile methodologies. This allows them to soak up each project better, be more efficient and evolve faster as professionals thanks to the ongoing learning from their colleagues.
Juan Francisco Blázquez from the International Area, a graduate in Corporate Business Administration + Telecommunications, explained how EDICOM has enabled him to apply the knowledge acquired in the double degree course he took. This is because the company provides e-billing applications, which it develops and implements.
José Manuel Gómez from the Commercial Department described the variety of tools they use to market the products, as well as the difficulty of adopting to each of the countries in which they are present. In turn, Humberto Sanz from Marketing showed how campaigns, events and presence at fairs are quickly designed and rolled out to advertise EDICOM services.
Andrés Alcaína from the Administration Area highlighted the team coordination required to respond to an important workforce, distributed in several work centres located in other countries with different legislation in terms of vacations, recruitment…
Finally, the Systems Area with Ángel Santillana, Alberto Monzón and Raúl Santisteban highlighted the importance and responsibility of maintaining the database of all EDICOM clients. The students and teacher were impressed with the installation of the Data Processing Centre (DPC) for its equipment, organization and cleanliness.
EDICOM collaborates with ETSINF through different actions so that students can learn about a real model of a technology company. This way, they learn skills associated with professional practice and apply their theoretical knowledge.