Home

First day in EDICOM.
Starting a new work always entails nervousness and insecurity. I have to say that having a month of training in EDICOM before starting work really boosted my confidence. I was starting work at a new time for me, as I started at 16:00 and finished at 01:00, working hours in the Mexican time zone. This involved a personal and professional interrelationship with Mexico, with my colleagues and with clients, with the innovation that this meant for my professional life.
How you have evolved.
Over the years I’ve seen how EDICOM has developed significantly, both structurally and technically. The organization into increasingly structured teams has allowed for more fluid communication between us and has enhanced teamwork, which for me is always rewarding and a major source of knowledge. I’m currently working in the Preferential Support department for Latin America and I believe that we have formed a very consolidated and well-cohesive group.
What hasn’t changed for you.
The ongoing work training, both in technical terms with the assimilation of new technologies, and in other areas such as languages, as well as everything to do with personal skills, such as time management and evolution towards excellence in customer relations.
The work environment and camaraderie continue to be admirable. It also gives me confidence and a certain pride to see how EDICOM persists in continually being at the forefront of its field. All in all, it makes me continue to feel like part of a whole.

First day in EDICOM.
My first few days in EDICOM can be summed up in two words: CHALLENGE and EXPECTATION. Expectation, because personally it was a change in my professional career, but, mostly challenge, for two reasons: I wanted to prove that I could meet the expectations and trust placed in me and because we were the first graduating class to complete the training entirely by video call.
How you have evolved.
It sounds obvious, but during this time I have matured both professionally and personally. Searching for new procedures or improving the performance of existing ones leads you to study the process from different points of view, improving my work on an individual basis. Likewise, putting forward my ideas to the group and defending them, and receiving constructive criticism, has helped improve my cooperative skills.
What hasn’t changed for you.
Something that I feel hasn’t changed since day one is the support received from my colleagues and superiors, who have been a great help from the outset. I felt integrated into the group even though I was a virtual member, and until almost a year after joining the team, they did not get to know me in person. This is one of the many factors that keeps my enthusiasm intact and my gratitude for the opportunity given by EDICOM.

Memory of when you started in EDICOM.
When I started out in EDICOM there were about 100 of us as employees and there was a lot of camaraderie. You felt very supported by your colleagues and you would learn something new every day.

How have you evolved in these 15 years?
I have evolved a lot and constantly. It is a long-distance race because EDICOM has grown a lot in these years and we still haven’t reached the ceiling, this is still ongoing. Our evolution in technology and applications has been incredible.

What hasn’t changed for you since you started out in the company.
The company’s friendly affinity has become departmental. In the 24×7 area we are a very consolidated group of professionals who support each other. There is no comfort zone, as we are in a continuous recycling process, and have to keep learning every day.