Discover his experience in the company. What he likes most about his work and the most complicated challenges. The opportunities he has found working in a technology company and his pride after working intensively on some projects. He also tells us a story – or maybe he can’t?
The work centre is located in the Edificio Urban Center. We are looking for Software Integrators, Cloud Engineers and Programmer Analysts to join our team.
What does the Support Department do? How is it structured? How do they help the client? How do they manage to constantly improve? Find out all the details courtesy of María Ángeles Gomis, International Project Leader Support at EDICOM.
Beginnings. When I started out in EDICOM I was really looking forward to it, as it was my first job as a computer scientist and I was keen to prove my worth. I was also confident, because I had received… good training and felt supported by the team. I also wanted to grow and evolve in my line of work. And today, I can confirm that my expectations have been met. Evolution. We work with different departments inside the company and in different teams with customers, which has fostered better communication skills and empathy. Moreover, I have been able to develop my languages in the company in my dealings with customers: improving my English and starting to learn Portuguese from scratch. In addition, I have alternated between different fields and jobs, as both personal and company needs have changed. This way, I got to know the working methodologies of each one and I was able to progress to coordinating one of the ETM groups in the consulting area as Team Manager. What hasn’t changed from day one? The fantastic working environment in the office. We are a young, happy and cohesive team, working alongside colleagues from different countries. I look forward to giving a big hug to colleagues I haven’t been able to see since 2015. Nor has the knowledge changed that we are in a phase of continuous learning and evolution, growing in parallel along with the company. Likewise, the desire to share experiences together also helps us evolve as a team in our work, such as taking part in popular races, soccer matches, bowling championships and the Christmas dinner, in which our partners also take part, as well as the conventions. On a personal level, the great atmosphere I mentioned earlier has favoured that the same eagerness I had at the outset to give the best of myself has not faded. Read more “Alejandro, Key Account Support Manager”
Working in EDICOM encourages my professional growth through project management and day-to-day tasks, where you have to make an effort to learn other languages when working with large accounts. And personal growth too, because we manage teams and working with… people on a day-to-day basis, you can learn a lot from them. You are always going to have colleagues who will be involved and will help you in the development of this project. Read more “Sabina, France Technical Department Manager”
Beginnings. The nervousness typical of any first-timer in a large company, eager to please everyone, was more than evident. I had to find my place at the same time as I was learning to make my way in an environment… that was totally new to me. Evolution. Thanks to the help of my colleagues and a little effort, I have been acquiring new skills as part of the great 24×7 Support team. This in turn has allowed me to improve the support I can provide both to customers and other teams. What hasn’t changed.Taking on board and assimilating new technologies is a constant that has been repeated over the years. Something which can be motivating and daunting in equal parts. Read more “Edu, Senior EDI Consultant Support”