Raúl Aranda is Key Account Manager at EDICOM. Today he explains what the Commercial Area does, how it is structured, what its strategy is, as well as the role of knowledge management, among other details.
Commercial Department performs the tasks of a sales area, the aim of which is to attract business. We mainly focus on large international companies that operate in several countries and have significant requirements. This is why we have had to make great efforts within the company.
To this end, we have to be highly efficient and agile, so we have structured our department in areas of specialization, mainly in terms of sectors and types of services.
On the other hand, within the Commercial Department, it is worth mentioning knowledge management. We aspire to be an international benchmark as a communications service provider and, for this reason, we must keep up to date in areas such as taxation, electronic invoicing, signature and encryption, as well as systems integration.
It should also be noted that none of this would be possible if we did not have stable and solid financial resources and the capacity to forge ahead with this international expansion. EDICOM is structured as eight companies operating mainly in Europe and America.