IT Presales Business Analyst [Kuala Lumpur]

Kuala Lumpur, Malasia

Jornada completa

2 vacants

Did you know that EDICOM is one of the world’s foremost EDI and e-billing companies? And that the e-invoicing market shows 19% annual growth and is predicted to be worth more than $30 billion by 2026, now forecast to exceed 60 billion in 2030?

At EDICOM we help companies digitize through the development of SaaS —Software as a Service— solutions, automating and integrating electronic data interchange (EDI) and process management for critical processes such as e-invoicing, tax compliance, B2B integration, and connectivity with public administrations, customers, suppliers and technology partners. All of this allows for the reduction of errors arising from manual management, optimization of administrative processes, and progression towards more efficient, intelligent, traceable, secure and sustainable working models.

Our international operations are being strengthened in Europe and expanding eastwards, not only from our headquarters in the city of Valencia (Spain), but also from our upcoming offices in Kuala Lumpur (Malaysia) and Manila (Philippines). In this context of growth, we are looking to increase our pre-sales team in order to take a qualitative leap in technical and product terms for our ongoing international expansion plans.

Task

Below is a detailed description of the Business Analyst position, so that you have a clear understanding of the role. It is not essential to meet all the requirements, so if the opportunity interests you, we encourage you to apply.

We are not just looking for professionals; we are seeking individuals motivated to drive their professional development.

Your role:

Your main challenge will consist of research and technical analysis for our SaaS services (present and future), as well as for our client projects. The pre-sales team acts as the technical focal point within the commercial department, providing specialist technical advice on all national and international projects in which EDICOM is involved. In this context, you will be a key technical contributor to the development of the company’s business.

You will manage the entire technical sales process: from the analysis of new solutions and/or B2B projects, to the presentation and technical advocacy of these solutions/projects to our customers.

How to overcome this challenge?

Your induction will begin with a specialized training programme of approximately three months, during which you will acquire knowledge about the technologies, tools and functionalities of our EDI solutions, electronic invoicing and tax conformity (VAT Compliance, Reporting, etc.).

This training is provided from a technical viewpoint without losing sight of the commercial side.

Once you have completed this course and depending on the foreign languages you speak, you may take responsibility for an international region, delving into its analysis and regulations so that you can become an expert and provide integration solutions tailored to each context.

You will carry out scheduled tasks on time and as planned to manage projects efficiently, and you will be in constant communication and interaction with departments such as Sales, the Project Management Office and R+D+i.

Areas of responsibility

1. SaaS

You will research and review updates from international regulatory bodies, to identify changes in technical requirements and communicate them to the Development area.
Analysing and segmenting the different projects from the technical perspective, according to our software portfolio: e-Invoicing, EDI services, Trust services, etc.
Referring to Project Management and R+D+i the technical analyses necessary to adapt the platform functionality to comply with regulatory requirements.
You will keep demos and other technical materials updated for the ongoing improvement of corporate presentations.
You will carry out continuous documentation and research activities to understand updates and changes to our SaaS, as well as international compliance legislation.
You will collaborate with the sales and marketing teams in creating technical content (webinars, papers, whitepapers, presentations, etc.).

2. Client

You will act as the key contact during the technology evaluation phase of the sales process, collaborating with the commercial team as a crucial advisor in presenting and defending our products and services.
You will take part in technical business meetings through conferences or face-to-face support previously defined by the commercial department to set out the technical needs of the business and provide optimal solutions.
You will be drafting RFIs, RFPs, RFQs, tenders and PoC (proofs of concept), negotiating contracts from the technical side, MSAs, SOWs and closing agreements with them..
You will deliver presentations to the client of the technical project proposals in line with the client’s needs and requirement.
Providing responses to security questionnaires (Risk Assessment and meetings with InfoSec departments of major accounts).
Validating and checking that the documented technical project is in line with the integration model required by the client.

3. Training

You will take part in the design, development and management of international product and service training plans for all of our business development sites.

Requirements

Engineer with vocation and interest in the IT sector. Previous IT experience appreciated, but also candidates seeking a change and with a strong commitment to this sector.
Previous experience in pre-sales teams as Project Manager or Product Owner is a plus.
High level of Spanish and English, essential for day-to-day work.
Multidisciplinary profile, with a strong customer focus, while remaining engaged with the technical field..
Good informative skills.
Good ability for teamwork, to be able to collaborate with the sales and technical areas.
Availability to travel both at home and internationally (less than 20% of the time).
Full-time work permit in Malaysia.

Advantages of the position

What do we offer?

You will be part of a high-growth company with a mission of great international impact: we are linking up companies worldwide and digitizing their processes thanks to our software solutions.
You will develop professionally in an international company with a pleasant environment. We operate worldwide and have a multicultural team.
You will have an ongoing and recurring annual training plan.
You will have the confidence and stability to be concerned with nothing but your career with the company. Stable employment.
A clear salary package with a fixed salary and a variable component according to the achievement of objectives.
Annual performance, development and salary progression reviews.

If you are up for the challenge and would like to become part of our international expansion, join our team as a Business Analyst.

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