Paola Lonetti is an International Project Leader. She joined EDICOM more than eleven years ago and has held different positions until her current one, which allows her to work with clients from all over the world and with a multicultural team from which she learns every day. The Italian e-invoicing project involved great effort, but was also a great satisfaction for her.
EDICOM: What is your role in EDICOM?
PAOLA LONETTI: I’ve been with EDICOM for eleven years and I’ve had many responsibilities. I’ve been a Project Manager, I’ve worked in Support, I’ve been a Team Manager and now I’m in Consulting, as a Technician. What I like most is getting to grips with the work. We are the ones who implement the solutions contracted by the clients; we are solution creators.
E: What do you appreciate most about your work?
P.L.: What I most appreciate, what I like the most, is that every day is a new challenge. You never get bored, you’re never doing a repetitive job, and you always have the chance to learn something new. And since it is an IT company, it is continuously evolving in terms of technology and developments, and we are also continuously evolving along with the company, along with the products.
E: What opportunity has EDICOM provided for you?
P.L.: EDICOM is an international company. One of the best things about EDICOM is the opportunity to meet people from all over the world, both colleagues from other branches and clients. So, this lets you interact with people who have a different culture, a different way of working, but it also gives you an added value, because meeting people who do things differently from the way you do them is always enriching.
E: Any projects that you feel particularly proud of?
P.L.: A few years ago, we had to implement Italian e-invoicing for B2B, among private customers, so it was a period of hard work and effort. We didn’t even have a Christmas holiday because delivery was on January 1, but it was like our baby.
The team I was part of was responsible for keeping the information received from the Italian government updated at all times. So, it went like this: the latest news came out, we updated all the information, the entire procedure, and we notified all the teams, as well as all the clients. You could say we were the core group behind the development of this project, although it has to do with everything EDICOM.
At the end of the day, we’ve always said that EDICOM is one big family, and in this case, even more so. In addition, we have really developed our team working, which is one of the cornerstones of EDICOM and has helped us a lot.
E: Favourite times in EDICOM.
P.L.: My favourite and best memory is from the bowling championships. I turned up and I didn’t even know how to throw the ball, I had no idea. Then, as the years went by, I gradually learned to bowl, although not very well, and I never won; we never reached the finals, but one year I started my own team, and I was the captain, so we had a lot of fun.
Then there was always the end-of-championship dinner, which was always held on the Friday of Sorrows. It was in a steakhouse and I respect the precepts of Fridays in Lent, so I don’t eat meat and everyone was eating their meat served on a stone slab and I was eating my wonderful grilled vegetables, which were very good, but I was there with one eye still on the meat…