This week we were visited by the winning teams of Up!Steam, the competition held by the Social Council of the Valencia Polytechnic University (UPV), designed to encourage technology careers among high school and college students.
Pupils from the Barri del Carme secondary school and the MARNI school, accompanied by their tutors and Carmen García Balderas, Administrative Secretary of the UPV Social Council, were welcomed by Ana Darder, Human Resources Manager, who introduced them to the company and showed them the functions of each of the areas that make up EDICOM.
To this end, the client’s journey from the moment he/she enters the company was simulated by specialists from each department. The tour began with the Commercial and Pre-sales departments, which capture and analyse the client’s needs in order to provide the best solution. Next up was Project Implementation, the department responsible for rolling out the solution and accompanying and training the client until they start working with it.
Two fundamental departments were also visited, namely R&D, where our applications are developed, and Systems, which takes care of managing the necessary infrastructure for our services in SaaS (Software as a Service) mode, ensuring high availability of services and platform security. Finally, they came to our Customer Service Centre, responsible for resolving incidents, doubts or queries in the shortest possible time with quality and excellence.
Both students and teachers were surprised by the extensive facilities, the large team that is part of the company and its workings. The representatives of the different departments conveyed the importance of choosing a career that ensures you will be able to work in what you like, the need for talent in IT areas today and language training.
The project developed by the winning teams consisted of the development of a video game whose background was about saving the planet and a math gaming app to stimulate the mind and help in the study of mathematics.